imeem – Music is Social

We’ve gotten a *lot* of feedback over the past 3 days about next week’s changes to user-uploaded photos and videos on imeem.

There has been some confusion about what is and isn’t changing, and I want to make clear that you will ALWAYS be able to post a profile picture, and to customize your profile theme. You will also still be able to post photos in comments by using standard embed code from sites like Photobucket.

We are listening, and wanted to give you an update on what we can do in response to your feedback.

First, we are delaying the removal of imeem’s photo storage features until Wednesday, July 15th. This will give imeem users extra time to transition those photos to other services.

Second, we’ve gotten questions about why we’re not offering a way for people to download and save the videos they have previously uploaded to imeem. The bottom line is that imeem was created as a place to upload and stream content; the site wasn’t built to support re-downloading of content (music or video), and making that change now isn’t practical for a variety of reasons. Our hope is that most users kept original copies of the videos they uploaded to the site. Our plan is still to remove all user-uploaded videos this Tuesday, June 30th.

This video change applies only to videos uploaded by users. We will continue to be a great place to go for official music videos, and in fact, it will be easier to search for and find music videos as a result of this change. You will still be able to express yourself by featuring these videos on your profile, alongside your favorite songs and playlists.

If you are an artist or label and would like to digitally deliver your video and make it available as part of our library of official ingested content, please contact us at partners@imeem.com.

Finally, we’ve heard from some VIP subscribers with concerns about the upcoming changes. We are offering refunds to those VIP subscribers who are directly affected by the changes; affected subscribers can send an email to VIP-support@imeem.com requesting a refund. Note: This email support address is for VIP subscribers only non-subscribers can email their feedback to our standard support address, support@imeem.com.

Thanks to everyone for your feedback.

Dalton